Privacy Notice

1. Who we are

This website is operated by Shannon Smith, trading as Modest.co ("we", "us", "our"). We are the data controller for personal information collected through this website and the sale of The Healthy Nail Method.

2. Information we collect

• Order details - your name, email address and country, provided at checkout, so we can deliver your guide and send your receipt.
• Customer support messages - any information you send us when you contact us for help.
• Technical data - basic usage information such as device type, browser, IP address and pages visited, used to operate and improve the site.

Payment card details are collected and processed directly by our payment provider, Stripe. We do not see or store your full card number.

3. How we use it

• Processing your order and delivering your download link (performance of a contract).
• Providing customer support (performance of a contract).
• Protecting against fraud, abuse and security issues (legitimate interests).
• Improving the website and our products (legitimate interests).
• Meeting legal, tax and accounting obligations (legal obligation).

4. Sharing your information

We share your information only with parties that help us run the business:

• Stripe, for payment processing, invoicing and tax compliance.
• Hosting and infrastructure providers that store this website's data on our behalf.
• Professional advisers such as accountants where needed.
• Authorities where we are required to disclose information by law.

5. International transfers

Some of our service providers are based outside the UK / EEA. Where personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. How long we keep it

We keep order and customer records for as long as needed to provide the guide and to meet legal, tax and accounting obligations. After that, your data is deleted or anonymised.

7. Your rights

Subject to UK GDPR, you have the right to access, correct, delete, restrict or object to our processing of your personal data, to data portability, and to withdraw consent where processing is based on consent. You also have the right to complain to the UK Information Commissioner's Office (ICO). To exercise any of these rights, contact us via Instagram @modest.co. We aim to respond within one month.

8. Security

We use appropriate technical and organisational measures to protect personal data, including encryption in transit and restricted access to systems that hold customer information.

9. Cookies

We use a small number of essential cookies needed to run the site and complete your purchase. We do not use marketing cookies. Our payment provider may set its own cookies during checkout to process your payment.

10. Contact

For any privacy questions, please contact us via Instagram @modest.co. See also our Terms & Conditions and Refund Policy.